Kapil R. Tuli: h-index, Total Citations, and Citation Map
Kapil R. Tuli's h-index is 15 (15 i10-index, 4,609+ total citations across 3+ publications) according to Google Scholar as of May 2026. Kapil R. Tuli is affiliated with Singapore Management University.
Kapil R. Tuli is a researcher affiliated with Singapore Management University, specializing in Marketing Strategy, Financial Impact of Marketing Actions, Customer Satisfaction. Their work has been cited 4,609 times. This profile visualizes their global influence, highlighting strong citation networks in United States.
Kapil R. Tuli's Citation Metrics
Bibliometric impact based on 3 indexed publications.
- H-Index
- 15
- i10-Index
- 15
- Total Citations
- 4,609
- Citing Countries
- 16
As of May 2026.
Kapil R. Tuli has an h-index of 15 and 4,609 total citations across 3 publications, with research cited by institutions in 16 countries.
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Global Impact Map
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Top Cited Works
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Rethinking Customer Solutions: From Product Bundles to Relational Processes
20072,105
Top Citing Countries
Top Citing Institutions
Visa Evidence Package
Views and exports tuned for EB-1A, O-1A, and EB-2 NIW petitions. Sustained acclaim, geographic reach, and independent-citation filtering are the strongest evidence categories immigration adjudicators look for.
Significant Contributions
Auto-detected research lines — a seminal paper and the follow-up work building on it. Review and edit before using in a petition. Each Free PDF opens in a new tab — EB-1A organises this into the structure USCIS applies to Criterion 5 of 8 CFR § 204.5(h)(3)(v); EB-1B re-frames it under § 204.5(i)(3) (outstanding researcher); NIW presents it under prong 2 of Matter of Dhanasar.
The researcher redefined customer solutions by shifting the academic focus from static product bundles to dynamic relational processes, establishing a foundational framework for modern service marketing.
The researcher established a foundational link between customer satisfaction metrics and stock return risk, a seminal contribution that has significantly influenced subsequent academic inquiry in finance and marketing.
The researcher advanced marketing theory by introducing a 'theories-in-use' approach, a framework that has garnered significant independent scholarly attention since its 2020 publication.
Citation trend (last 10 years)Click to expand
Citation Trend (Last 10 Years)
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